Third-party & internal APIs
Connect external platforms and internal services through interfaces planned around the business workflow.
API & Systems Integration
Separate systems.
Connected workflows.
Connect APIs, payments, telephony, third-party platforms and legacy workflows into a business system.
Understanding the requirement
Integration around the flow of work.
Business workflows often span multiple applications and data sources. We define how information and actions need to move between those systems before designing the integration.
Our integration work includes payment gateways, telephony, third-party APIs, legacy systems, databases and internal services. REST APIs and modular architecture support the wider application design.
What we can deliver
Capabilities shaped
around the scope.
Each engagement starts with the business requirement. Modules, integrations and deliverables are agreed for the project.
Payment integrations
Payment gateway integrations scoped to the platform, transaction flow and business requirement.
Telephony & communications
SIP, WebRTC and programmable calling workflows, including routing and agent experiences.
Legacy & data integrations
Connect existing systems, databases and operational workflows with new or evolving applications.
Our approach
Map the connections before building them.
We identify the systems, data, roles and business events involved. The implementation and testing plan follows the workflow across those boundaries.
Where this fits
Start with the
business challenge.
- 01A workflow that spans multiple applications
- 02Payment or communication capabilities in a product
- 03Legacy systems that need to connect with a new platform
Engineering foundation
Technology selected
for the requirement.
Our stack is chosen according to product scale, integration needs, budget and operating environment.
API architecture
REST APIs · Modular systems
Telephony
FreeSWITCH · SIP · WebRTC
Backend & data
Java · Spring Boot · Node.js · NestJS · SQL databases
Delivery approach
A clear path
through the project.
Scope, milestones, communication and support terms are defined around the engagement.
Discover & define
Understand users, workflows and constraints. Agree scope, architecture and delivery phases.
Design & develop
Shape the user journey and deliver working increments with demos and progress visibility.
Validate & release
Test the relevant workflows and integrations, then prepare deployment and handover.
Support & improve
Resolve issues and plan enhancements according to the agreed post-launch support terms.
Common questions
Before we begin.
What do you need to start?
Your business goals, the users and workflows involved, existing systems, integration needs and operating constraints. Discovery helps define the requirements and delivery plan.
Can the work be delivered in phases?
Yes. Larger systems can be divided into an MVP, rollout and expansion phases. The module plan and milestones are agreed around the scope and business priorities.
How are technology and support decided?
Technology is selected according to product scale, integration requirements, budget and the operating environment. Post-launch support terms are agreed according to the engagement and system criticality.
Let’s start with your business
What needs to
work better?
A new product, a manual process or a system that needs to grow. Tell us what you have in mind.
Discuss your project- info@techzonemedia.com
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- Imran Plaza, Plot # 383, Lyallpur Warehouses, Factory Area, Faisalabad, Pakistan